FEATURES · BUILT FOR MULTI-LOCATION CHAINS

The Google reputation operating system for multi-location chains.

Cross-store review collection, AI replies, weekly AI Insights, plus embeddable widgets for your franchisees' sites: 12 widget types, 6 AI features, 3 invite channels (QR, Email, SMS). Every paid tier unlocks every feature.

§ 01 · REVIEWS & AI INTELLIGENCE

Let AI read, reply, and analyze every Google review. Across all stores at once.

Open the dashboard on Monday morning. AI has already pulled out priority 4-star and below reviews, drafted a reply in your brand voice for each, and auto-thanked the five-stars. Your job switches from “read everything” to “confirm the tricky ones.”

EXAMPLE5 stores, 200 reviews/week: 188 five-stars cleared by Auto-Responding; 12 below 4★ get AI drafts you confirm in 5 minutes.
UNLOCKED ON GROW AND UP
  • Respond with AIThree-second draft in your brand voice. Paste or edit.
  • Auto-RespondingBy rating, sentiment, or keyword. Five-stars handled, no miss.
  • Custom AI PromptsSet tone samples at HQ; franchisees apply with one click.
  • AI InsightsWeekly cross-store reviews turned into a prioritized action list.
  • Sentiment AnalysisLabels and visual distribution; widgets can filter by sentiment.
  • AI Review AssistantWhen a customer stalls on the feedback form, AI helps them draft.

Plus: Tag Reviews (custom labels for organization and filtering).

AI REPLY QUEUE · 5 STORES · THIS WEEK200 REVIEWS
★★★★★
BRENTWOODSandra J., “Best service in the area!”
AUTO
★★★★★
WESTWOODLin K., “Quick, friendly, will come back.”
AUTO
★★★☆☆
PASADENAMarco G., “Long wait at lunch hour.”
Hi Marco, thanks for sharing. Friday lunches do get busy; trying a second register from 12–1 next week…
REVIEW
★★☆☆☆
STUDIO CITYPriya R., “Online order mixed up.”
Hi Priya, that's on us; could you DM your order ID? We'll fix and credit it.
REVIEW
AUTO 188 · REVIEW 12SAVED ~ 4.7 hr
§ 02 · INVITE CAMPAIGNS

Invite Google reviews the way customers prefer. QR, Email, SMS, all unlocked on paid.

A cashier nods at the QR-code stand on the counter. Customer scans, leaves a review in 30 seconds. Anyone who missed it gets an email two days later. Inboxes that don't open get a single SMS chaser. One dashboard, all three channels, every store.

EXAMPLE · CHANNEL COMPARISONSMS opens convert highest, but only as a backfill. QR is the cheapest per review when in-store traffic is steady. Email sits in between.
UNLOCKED ON GROW AND UP
  • Email CampaignsAuto-send after checkout (Grow 1,500 / Elevate 9,000 / Custom custom credits per month).
  • SMS CampaignsBackfill where email open rates aren't enough (BYO Twilio/Vonage + SMS Credit Pack).
  • QR Code InvitesPrintable QR for tables, menus, receipts. Scan goes straight to Google review.
  • Custom 'From' Email · Own Email Provider · BCC AutomationSend from your own domain, keep records.
  • MMS · Video Review RequestsAvailable on Grow and up, for chains that need richer outreach.
CHANNELS · LAST 14 DAYS · 7 STORESCONV. %
QR Code
+128 · 38%
Email
+312 · 21%
SMS
+76 · 41%
MMS
+14 · 34%
Video
+8 · 52%

All locations, all channels. CSV export at month-end for your HQ report.

§ 03 · REVIEW COLLECTION TOOLS

You don't have to ask “could you leave us a review?”

A nod at the QR on the table. A 30-second scan, three sentences, five stars, jump to Google. The cashier never has to ask out loud. The form is branded to your chain; the AI helps customers who freeze.

EXAMPLE · PER-STORE TRACKINGEvery QR code carries a per-store tracking link. The dashboard compares which store and which placement gets the highest scan rate.
ON EVERY PLAN
  • Feedback Forms1 on Connect, unlimited on Grow and up. Brandable.
  • QR CodesPrintable QR for tables, menus, receipts.
  • AI Review Assistant (Grow and up)Drafts a starter sentence when customers stall.
FEEDBACK FORM · BRENTWOODv2.4 · LIVE
STAR RATING★★★★★
WHAT WORKEDFriendly staff, food was hot, new espresso machine.
AI ASSISTANT · OPTIONALTry: “Friendly staff at the counter, food was hot, and the new espresso machine is a great touch.”
SUBMIT TOGoogle Business Profile · pre-filled
§ 04 · WIDGETS & SOCIAL PROOF

Turn five-stars into website conversion. Embed on every franchisee site.

When a franchisee opens a new location, copy a widget snippet into their Wix or WordPress site. Within minutes their latest Google five-stars are live, SEO schema is shipping, and Google search results carry the star rating.

EXAMPLE · 12 WIDGET TYPESAll plans get every widget type. Connect ships one widget with a “Powered by RepuVibe” badge. Grow and up unlock unlimited and remove the badge.
CORE DISPLAY · ALL PLANS
  • SEO Review SnippetsSchema markup so Google search results carry the star rating (all plans).
  • Social SharingOne-click review cards for Facebook and Instagram (all plans).
  • Custom CSS / Filter / Sort (Grow and up)Full visual customization, min-rating filter, custom sort, hide-from-widget control.
WIDGET CATALOG · 12 TYPES · ALL PLANSHOVER PREVIEW
★★★★Slider
★★★★Carousel
★★★★List
★★★★Grid
★★★★Card
★★★★Summary
★★★★Popup
★★★★Floating
★★★★Badge
★★★★Avatar Wall
★★★★Wall Collage
★★★★Live Carousel
SCHEMA · AggregateRating 4.7 · 1,284 reviewsSEO ON
§ 05 · INTEGRATIONS & DATA

Google reviews integrated end-to-end. API, dashboard, RBAC from Grow.

Want your internal BI to read RepuVibe data? Use the API to pull per-store, per-day reviews, sentiment, and invite conversion. The data lands where your team already works. No manual copy-paste.

EXAMPLE · MULTI-ORG (CUSTOM ONLY)A franchise HQ on Custom puts each franchisee in its own organization: isolated team, isolated review pool, isolated widget settings. HQ admins see everything; franchisees only see themselves.
CORE INTEGRATIONS
  • GBP review syncContinuous monitoring across every store, normalized into one queue.
  • Cross-store dashboard (Grow and up)Every location's rating, reply rate, and invite conversion on one page.
  • 4-role RBAC (Grow and up)Viewer / responder / admin / superadmin, scopeable to specific locations.
  • API access (Grow and up)RESTful API to wire into internal BI / CRM.
  • Multi-Organization mode (Custom only)True data isolation across franchisees and brands.

Plus: Custom Review Sources (manually add offline testimonials, internal NPS), Import / Export CSV.

The product supports more review platforms than we list here. We keep the landing focused on Google to avoid cognitive load. If Yelp / Facebook integration is critical to you, email us and we'll tell you honestly where each one stands.

DATA TOPOLOGY · CROSS-STORERBAC SCOPED
RepuVibe · cross-store dashboard
GBP
REST API
CSV export
Internal BI
CRM
Webhooks
Sentiment
RBAC scoped
Multi-Org
16+ LOCATIONS · MULTI-ORGANIZATION

Custom · franchise HQ and brand groups go here.

16+ locations, custom credit caps, Custom 'From' Email, and Multi-Organization data isolation: all run through a Custom plan.

  • 16+ locations sized to your needs
  • Multi-Organization mode (isolated teams, widgets, review pools)
  • Custom email / SMS credit caps and team member caps
  • Custom 'From' email and full API access
Contact us → hello@repuvibe.com

We reply within 24 hours.

CONCLUSION · TRY ON YOUR REVIEWS

Want to see how RepuVibe actually runs?

14-day trial. Test the AI on your own Google reviews. If the account drops to Connect Free at the end, your data stays. Cancel anytime.

auto-drops to Connect Freeyour data stayscancel anytime